Click on Start and type ‘Device Manager’.Ĥ. During restart, your mouse driver will automatically be reinstalled.ġ. Uninstall it and then restart your computer. Go to the Device Manager and select your mouse. Uninstall and reinstall the drivers for your mouse: However, if the external mouse doesn't work either, it could be a software/driver issue). (If that works when the touchpad is disabled on Synaptic software, it would mean that it's a touchpad failure, If the issue persists, attempt the below steps:Īttempt using an alternate/external mouse.
Start → Control Panel → Mouse → Buttons tab.Ĭheck the box labeled "Use MS Office compatible scroll only."Īlso, check the box below labeled "Scroll in active window only." If the issue persists, let's try to check the settings:Ĭheck the Mouse options under control panel: Once done, restart the computer and check if that works. If the cursor does not move on the Bios, then it's likely a software or driver issue, then you can try to update the Bios, graphics card drivers as well as touchpad drivers on your PC from our HP support website, using this link. Next thing, I would suggest here is to boot the computer into the Bios screen and check if the cursor moves on it's own or not, If the cursor keeps moving on it's own even in the Bios, then it's a possible hardware failure. Use the following steps to perform a hard reset on a computer: Decreasing stored power is sometimes referred to as a "Hard Reset". Perform a Hard reset on the notebook: Many startup errors and other problems can be resolved by decreasing the amount of power stored in hardware components. In the meantime, let's try these steps here: Many startup errors and other problems can be resolved by decreasing the amount of power stored in hardware components. Have you checked if the cursor moves even in the Bios? Have you tried to connect an external mouse and check if it works? To provide you with an accurate solution, I'll need a few more details:ĭid this happen after a recent software update? Don't worry as I have a few suggestions which should help you resolve this issue.
Hi for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues with the cursor moves on its own on your HP Notebook.
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